{"id":2094,"date":"2021-10-12T17:44:47","date_gmt":"2021-10-12T17:44:47","guid":{"rendered":"https:\/\/totalresponse.com\/?post_type=press_releases&p=2094"},"modified":"2021-10-12T18:31:55","modified_gmt":"2021-10-12T18:31:55","slug":"powerphone-releases-major-update-to-total-response-protocols","status":"publish","type":"press_releases","link":"https:\/\/totalresponse.com\/press_releases\/powerphone-releases-major-update-to-total-response-protocols\/","title":{"rendered":"PowerPhone Releases Major Update to Total Response Protocols"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”25″][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]October 11, 2021 \u2013 PowerPhone, one of the nation\u2019s leading providers of emergency call handling software has announced the release of a major update to Total Response, their flagship,\u00a0protocol-based\u00a0call handling software.<\/span>\u00a0<\/span><\/p>\n

Built upon the premise that an efficient emergency response begins with effective information gathering from 911 callers, Total Response features more than eighty integrated call handling protocols for police, fire and emergency medical dispatching. By following a proven and patented\u202f journalistic, investigative questioning approach, Total\u202fResponse standardizes the questions asked and information relayed on any 911 call. The result is enhanced victim and\u202fresponder safety, better preservation of critical evidence\u202fand less liability exposure for the 911 center.<\/span>\u00a0<\/span><\/p>\n

Based upon the feedback\u00a0from Total Response users nationwide, the update includes a new tourniquet procedure,\u00a0important\u00a0updates to the Naloxone procedure, an updated\u00a0aspirin advisory\u00a0procedure, adjustments to the active shooter and choking procedures\u00a0and many more changes\u00a0to reflect the current needs of emergency call centers.\u00a0A complete list of changes can be downloaded\u00a0<\/span>here<\/span><\/a>.<\/span>\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”padding-5-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_single_testimonial testimonial_style=”bold” text_color=”#808184″ color=”Extra-Color-1″ quote=”\u201cNo one is as smart as all of us. Our community of Total Response users are very passionate about providing the finest level of service to their callers and their responders. Their feedback has been crucial not only to the ongoing success of Total Response, but to the communities they serve.\u201d<\/p>\n

Chris Salafia, CEO
\nPowerPhone”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]PowerPhone Implementation Managers have already begun the remote update process with zero downtime for the client 911 centers. Each\u00a0center has a dedicated PowerPhone staffer assigned to them to ensure the technology is optimized for their specific operating environment.\u00a0<\/span>\u00a0<\/span><\/p>\n

For more information on how Total Response can benefit your center please<\/span>\u00a0contact us at info@powerphone.com<\/a>.<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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