{"id":2195,"date":"2022-05-09T09:39:59","date_gmt":"2022-05-09T09:39:59","guid":{"rendered":"https:\/\/totalresponse.com\/?p=2195"},"modified":"2024-02-13T17:30:26","modified_gmt":"2024-02-13T17:30:26","slug":"what3words","status":"publish","type":"post","link":"https:\/\/totalresponse.com\/what3words\/","title":{"rendered":"The Where within the Where: What3Words"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

Location, location, location! <\/strong><\/span><\/h4>\n

In our last blog about emerging technologies<\/a>, we focused on the \u201cWhat\u201d of an emergency. Let\u2019s shift gears and focus on another important aspect of 911 calls: the \u201cWhere.\u201d<\/p>\n

When I train new dispatchers, I always tell them, \u201cIf you get nothing else from a caller, get their location!\u201d It is\u00a0equally important to teach them to ask Who, What, When, Where, How, Weapons, Hazards and Injuries.<\/p>\n

Without a dispatchable location, we cannot send field units to respond. A great deal of emphasis should be placed on location: the \u201cWhere within the where.\u201d Before 911 systems had GIS features, dispatchers had to solely rely on the caller to provide their location. 911 mapping is a great feature, but we all know that sometimes it can\u2019t provide precision in that location.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”2199″ image_size=”full” animation_type=”entrance” animation=”Fade In” animation_easing=”default” animation_movement_type=”transform_y” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_column_text]\n

Down on Main Street<\/strong><\/span><\/h4>\n

Street addresses aren\u2019t always accurate for every location, or specific to park and hiking trail entrances. In rural areas, some street addresses do not exist. Describing where you are located can be complex and delay deliveries, or worse, delay emergency responses. That is where the technology of What3Words.com<\/a> (W3W) comes in.<\/p>\n

This system has divided the entire world into 3-meter squares and given each square a unique 3-word identifier. W3W currently translates into fifty different languages. The use of the three words creates a simple way to describe and share your exact\u00a0<\/em>location.<\/p>\n

What3Words is available as a free app or widget for both Apple and Android users. It has a web-based product with easy-to-follow instructions for downloading Google and Bing extensions. Once you have the extension, you can follow the steps to enter the unique 3-word identifier into your browser and see how it takes you to that location. Inside the app or widget, you can just as easily share that location with anyone or use it for navigation in your maps. This service is all FREE. <\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

Partnership<\/strong><\/span><\/h4>\n

W3W has already partnered with so many companies, including RapidSOS. Your callers\u2019 unique 3-word location identifier can be input into the RapidSOS portal to map their exact location.<\/p>\n

I know what you\u2019re thinking: \u201cBut what if my caller doesn\u2019t have W3W on their phone?\u201d Good question!<\/p>\n

If your 911 center allows it, you can send a text message to a caller\u2019s phone with the W3W FindMe link: https:\/\/us.findme.w3w.co\/<\/a>. If your center does not have a dispatch cell phone, simply provide them with the link: The caller will need to allow location services and have access to a browser using data or Wi-Fi connection. W3W also has an API available and is partnering with new industries every day.[\/vc_column_text][image_with_animation image_url=”2201″ image_size=”full” animation_type=”entrance” animation=”Fade In” animation_easing=”default” animation_movement_type=”transform_y” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

When W3W Comes in Handy<\/strong><\/span><\/h4>\n

Does your community have mountains, state forests, hiking or rail trails, stadiums, skyrises, or hotels? With callers utilizing W3W, you can save valuable time in response from field units. Especially if your units have mobile devices where dispatch can then send the W3W location and instant directions come up.<\/p>\n

I recently saw a local news channel reporting how W3W helped firefighters<\/a> in locating an injured hiker. Now there is a smart center! Not only did I love to see this in practical use, but I loved seeing Dispatch on the news sharing the positives of innovative technology.<\/p>\n

Scavenger Hunt, Anyone? <\/strong><\/span><\/h4>\n

The use of W3W can be a game changer, but like any other tool in your center, you need to make it a practical part of your training to understand how it works. Anyone who is a CTO (Communications Training Officer) has struggled with teaching a new hire the geographical areas within their community.<\/p>\n

My college-aged daughter was planning a campus-wide scavenger hunt and I introduced her to W3W. Then it hit me: Why not make dispatch trainings fun? You can turn a ride-along into a scavenger hunt using W3W.20 It\u2019s a memorable way to send them to the highlights of your community and learn the value of What3Words.<\/p>\n

The More We All Know<\/strong><\/span><\/h4>\n

The more you can share with your communities about technology in Dispatch, the more they can take an active role in their own safety. Educating the community, police and fire departments results in a proactive approach toward emergencies. Plus, it\u2019s fun! Speaking of, I am headed off to one of my favorite places: preach.supervision.advertised<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]Authored by Jennifer Law<\/span><\/em>[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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column_shadow=”none”…<\/p>\n","protected":false},"author":1,"featured_media":2197,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[11],"tags":[],"class_list":{"0":"post-2195","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-technology"},"yoast_head":"\nThe Where within the Where: What3Words – Total Response<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/totalresponse.com\/what3words\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Where within the Where: What3Words – Total Response\" \/>\n<meta property=\"og:description\" content=\"[vc_row type=”in_container” full_screen_row_position=”middle” 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