{"id":2250,"date":"2022-08-09T18:50:54","date_gmt":"2022-08-09T18:50:54","guid":{"rendered":"https:\/\/totalresponse.com\/?page_id=2250"},"modified":"2024-10-17T16:28:08","modified_gmt":"2024-10-17T16:28:08","slug":"streamlined-cad-interface","status":"publish","type":"page","link":"https:\/\/totalresponse.com\/streamlined-cad-interface\/","title":{"rendered":"Streamlined CAD Interface"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/6&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<h3><span style=\"color: #00529b;\"><span class=\"NormalTextRun SCXW68624551 BCX9\">A Streamlined<\/span><span class=\"NormalTextRun SCXW68624551 BCX9\"> and <\/span><span class=\"NormalTextRun SCXW68624551 BCX9\">Highly Efficient<\/span><span class=\"NormalTextRun SCXW68624551 BCX9\"> CAD Interface<\/span><\/span><\/h3>\n[\/vc_column_text][vc_column_text]<span data-contrast=\"auto\">The Total Response interface streamlines the flow of information between Total Response and CAD.\u00a0This results in improved efficiency of your call handling, and enhanced accuracy of your dispatch decisions, while guiding your call takers through over 80 different incident types.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The call information captured in Total Response is\u00a0<strong>seamlessly<\/strong>\u00a0transferred to your CAD in real-time, giving your responders unrivaled insight into scene conditions prior to their arrival.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221; custom_height=&#8221;50&#8243;][vc_column_text]\n<h4><span style=\"color: #00529b;\"><span class=\"TextRun SCXW122873418 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW122873418 BCX9\">Take the Guess Work Out of Call Handling<\/span><\/span><\/span><\/h4>\n<p><span class=\"TextRun SCXW122873418 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW122873418 BCX9\"><span class=\"TextRun SCXW76013268 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW76013268 BCX9\">Total Response gives <\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">your c<\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">all <\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">t<\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">akers and <\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">d<\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">ispatchers<\/span> <span class=\"NormalTextRun SCXW76013268 BCX9\">u<\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">nsurpassed <\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">c<\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">all and <\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">i<\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">ncident <\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">r<\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">esponse <\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">m<\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">anagement <\/span><span class=\"NormalTextRun SCXW76013268 BCX9\">with the ability to:<\/span><\/span><\/span><\/span><strong><span class=\"TextRun SCXW122873418 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW122873418 BCX9\"><br \/>\n<\/span><\/span><\/strong><\/p>\n<ul>\n<li><strong><span class=\"TextRun SCXW129917036 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW129917036 BCX9\">Automatically launch <\/span><span class=\"NormalTextRun SCXW129917036 BCX9\">Total Response<\/span><span class=\"NormalTextRun SCXW129917036 BCX9\"> protocols from within CAD.<\/span><\/span><\/strong><span class=\"TextRun SCXW129917036 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW129917036 BCX9\"> Save time and ensure your call takers are taking advantage of incident specific protocols and procedures by mapping your CAD incident codes directly to the Chief Complaint list in <\/span><span class=\"NormalTextRun SCXW129917036 BCX9\">Total Response<\/span><span class=\"NormalTextRun SCXW129917036 BCX9\">. Have your agency\u2019s approved SOPs and pre-arrival instructions displayed on <\/span><\/span><strong><span class=\"TextRun SCXW129917036 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW129917036 BCX9\">every call <\/span><\/span><\/strong><span class=\"TextRun SCXW129917036 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW129917036 BCX9\">for service<\/span><span class=\"NormalTextRun SCXW129917036 BCX9\">.\u00a0<\/span><\/span><span class=\"EOP SCXW129917036 BCX9\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li><strong><span class=\"TextRun SCXW195846105 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW195846105 BCX9\">U<\/span><span class=\"NormalTextRun SCXW195846105 BCX9\">pdate dispatch decisions in real-time.<\/span><\/span><\/strong><span class=\"TextRun SCXW195846105 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW195846105 BCX9\"> Our patented Response Advisor technology is designed to take the subjectivity out of your dispatch decisions. <\/span><span class=\"NormalTextRun SCXW195846105 BCX9\">The <\/span><span class=\"NormalTextRun SCXW195846105 BCX9\">Total Response<\/span><span class=\"NormalTextRun SCXW195846105 BCX9\"> API will electronically communicate dispatch recommendations in<\/span><\/span><strong><span class=\"TextRun SCXW195846105 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW195846105 BCX9\"> real-time <\/span><\/span><\/strong><span class=\"TextRun SCXW195846105 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW195846105 BCX9\">to CAD<\/span><span class=\"NormalTextRun SCXW195846105 BCX9\">,<\/span><\/span> <span class=\"TextRun SCXW195846105 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW195846105 BCX9\">ensuring your responders are best equipped prior to their arrival<\/span><\/span><span class=\"TextRun SCXW195846105 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW195846105 BCX9\">.<\/span><\/span><span class=\"TextRun SCXW195846105 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW195846105 BCX9\">\u202f<\/span><\/span><span class=\"EOP SCXW195846105 BCX9\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li><strong><span class=\"TextRun SCXW157947420 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW157947420 BCX9\">Append vital call details to CAD.<\/span><\/span><\/strong><span class=\"TextRun SCXW157947420 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW157947420 BCX9\"> Answers to every question asked in <\/span><span class=\"NormalTextRun SCXW157947420 BCX9\">Total Response<\/span> <span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW157947420 BCX9\">is<\/span><span class=\"NormalTextRun SCXW157947420 BCX9\"> captured electronically and available in real-time to CAD. Add the <\/span><span class=\"NormalTextRun SCXW157947420 BCX9\">Total Response<\/span><span class=\"NormalTextRun SCXW157947420 BCX9\"> Call Log to the CAD incident record for unparalleled insight into incident response <\/span><span class=\"NormalTextRun SCXW157947420 BCX9\">&#8211; from<\/span><span class=\"NormalTextRun SCXW157947420 BCX9\"> the first call for help to final incident resolution<\/span><span class=\"NormalTextRun SCXW157947420 BCX9\">. <\/span><span class=\"NormalTextRun SCXW157947420 BCX9\">Once posted to CAD, the <\/span><span class=\"NormalTextRun SCXW157947420 BCX9\">Total Response<\/span><span class=\"NormalTextRun SCXW157947420 BCX9\"> Call Log can also be passed electronically to responders giving them the one element crucial to every response \u2013 <\/span><\/span><strong><span class=\"TextRun SCXW157947420 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW157947420 BCX9\">information<\/span><\/span><\/strong><em><strong><span class=\"TextRun SCXW157947420 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW157947420 BCX9\">.<\/span><\/span><\/strong><\/em><span class=\"EOP SCXW157947420 BCX9\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221; custom_height=&#8221;50&#8243;][vc_column_text]\n<h4><span style=\"color: #00529b;\"><span class=\"TextRun SCXW157947420 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW157947420 BCX9\">\u202f<\/span><\/span>An Open Architecture and Fully Documented Interface<\/span><\/h4>\n<p><span data-contrast=\"auto\">Total Response was built from the ground up to be fully compatible with third party systems. <\/span><span data-contrast=\"none\">Our back-end database is built upon Microsoft SQL Server and we include customizable .NET libraries and XML schema for seamless integration. All communication between Total Response and CAD is handled via industry standard TCP\/IP protocols with complete documentation.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h4><span style=\"color: #00529b;\">A Fully Customizable System\u00a0\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">The Total Response system is fully customizable to ensure the best fit for your agency. Through the Total Response CAD API (Application Programming Interface), we offer your CAD the entire call script. The CAD translates questions and answers in their entirety.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span class=\"TextRun SCXW3312084 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW3312084 BCX0\">Our team<\/span> <span class=\"NormalTextRun SCXW3312084 BCX0\">will work with your agency to configure Total Response to work directly with your existing CAD incident type codes and we will send back the same codes recognized by your CAD system at every designated touch<\/span><span class=\"NormalTextRun SCXW3312084 BCX0\">point.<\/span><span class=\"NormalTextRun SCXW3312084 BCX0\">\u00a0<\/span><\/span><span class=\"EOP SCXW3312084 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h4><span style=\"color: #00529b;\">Integrated with over 40 CAD Systems: Ready to Collaborate with Yours!\u00a0\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">We\u2019ve partnered with CAD providers to give agencies a seamless and customized integration. Check out the CADs we work with. Don\u2019t see yours? <\/span><span style=\"color: #00ccff;\"><a style=\"color: #00ccff;\" href=\"mailto:bgriffin@totalresponse.com\">Provide <\/a><\/span><span data-contrast=\"auto\"><span style=\"color: #00ccff;\">us<\/span> with their contact details, and we can explore an interface to meet your agency\u2019s needs.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span>[\/vc_column_text][image_with_animation image_url=&#8221;2634&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;Fade In&#8221; animation_easing=&#8221;default&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; 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gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<ul>\n<li>10-8 Systems<\/li>\n<li>Aegis Enterprise.NET CAD<\/li>\n<li>Aegis MSP CAD<\/li>\n<li>ADSi CAD<\/li>\n<li>CAPERS CAD<\/li>\n<li>CAD NG<\/li>\n<li>Central Square<\/li>\n<li>CIS CAD<\/li>\n<li>Clear Public Safety Toolkit (Clear Interface Service)<\/li>\n<li>Dispatcher CAD<\/li>\n<li>Digital Detective CAD<\/li>\n<li>DispatchNow CAD (formerly Tiburon DispatchNow)<\/li>\n<li>EFORCE<\/li>\n<li>Enterpol CAD<\/li>\n<li>HEARTBEAT CAD<\/li>\n<li>HTE CAD 400<\/li>\n<li>ID Dispatch CAD<\/li>\n<li>I\/CAD<\/li>\n<li>InMotion CAD<\/li>\n<li>INTERCad<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; 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