{"id":2428,"date":"2023-06-08T10:00:40","date_gmt":"2023-06-08T10:00:40","guid":{"rendered":"https:\/\/totalresponse.com\/?page_id=2428"},"modified":"2024-10-21T15:08:09","modified_gmt":"2024-10-21T15:08:09","slug":"help-center","status":"publish","type":"page","link":"https:\/\/totalresponse.com\/resources\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;none&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#0c3455&#8243; bg_image=&#8221;2705&#8243; bg_position=&#8221;left top&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;120&#8243; bottom_padding=&#8221;80&#8243; bottom_padding_phone=&#8221;80&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; 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font_container=&#8221;tag:h1|font_size:48|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;h2&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; column_margin=&#8221;50px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; left_padding_desktop=&#8221;0&#8243; right_padding_desktop=&#8221;0&#8243; text_align=&#8221;center&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]<span style=\"color: #b9c2cc;\">Here, you can find answers to the most commonly asked questions on Total Response, plus training and billing concerns.<\/span><br \/>\n<span style=\"color: #b9c2cc;\">If your question is not answered here, please <\/span><span style=\"color: #b9c2cc;\"><a class=\"on-dark\" href=\"#contact-us\">Contact Us.<\/a><\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; 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Included are questions to help troubleshoot common issues that arise.[\/nectar_responsive_text][nectar_btn size=&#8221;small&#8221; button_style=&#8221;see-through&#8221; button_color_2=&#8221;Extra-Color-2&#8243; icon_family=&#8221;default_arrow&#8221; el_class=&#8221;ctaPosition&#8221; text=&#8221;See all articles&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;24px&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;padding-3-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; bottom_margin_phone=&#8221;24&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; 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