{"id":2474,"date":"2023-10-06T13:18:56","date_gmt":"2023-10-06T13:18:56","guid":{"rendered":"https:\/\/totalresponse.com\/?page_id=2474"},"modified":"2024-10-21T19:39:01","modified_gmt":"2024-10-21T19:39:01","slug":"total-response-software","status":"publish","type":"page","link":"https:\/\/totalresponse.com\/product\/total-response-software\/","title":{"rendered":"Total Response Software"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”1813″ bg_position=”left top” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”196″ bottom_padding=”196″ top_padding_tablet=”196″ bottom_padding_tablet=”196″ top_padding_phone=”84″ bottom_padding_phone=”84″ text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” enable_gradient=”true” color_overlay=”rgba(35,31,32,0.71)” color_overlay_2=”#da3138″ overlay_strength=”1″ gradient_direction=”left_t_to_right_b” shape_divider_position=”bottom” shape_divider_height=”350″ bg_image_animation=”fade-in” parallax_bg=”true” parallax_bg_speed=”medium_fast” shape_type=”tilt_alt” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”home-text-blue-saturated”]\n

Dispatch smarter, faster, and safer with Total Response<\/h1>\n[\/vc_column_text][vc_column_text el_class=”lead”]Total Response is a 911 protocol software that is simple, adaptable, and efficient. After 40 years and 500,000+ professionals trained, we\u2019ve learned a thing or two: every call deserves your all. <\/span><\/p>\n

The Total Response Difference<\/strong>\u00a0means that every protocol is focused on protecting callers and responders while preserving life, scene conditions and property. And, when we implement Total Response software in your agency, we make sure that our industry professionals help you custom build it to meet your community\u2019s needs.\u00a0<\/span>[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_video_lightbox link_style=”play_button_2″ nectar_play_button_color=”Extra-Color-1″ image_url=”2723″ hover_effect=”defaut” box_shadow=”none” border_radius=”none” play_button_size=”default” video_url=”https:\/\/www.youtube.com\/watch?v=errj9dAo2tE”][vc_column_text]\n

Coming soon to a PSAP near you.<\/span><\/h3>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”50″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][carousel script=”owl_carousel” desktop_cols=”1″ desktop_small_cols=”1″ tablet_cols=”1″ mobile_cols=”1″ column_padding=”0″ loop=”true” enable_animation=”true” autorotate=”true” autorotate_type=”default” autorotation_speed=”8000″][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729539522157-9″ tab_id=”1729539522158-3″ title=”Item”][vc_column_text]\n
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“There are several instances where things have been identified where maybe without Total response they wouldn\u2019t have been. The call taker did an absolutely great job and we were able to identify a stroke because of how the call taker asked and how the caller answered the questions.”<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text]\"\"Heather McGaffin<\/strong>
\nDirector, Office of Unified Communications[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729539522174-0″ tab_id=”1729539522174-9″ title=”Item”][vc_column_text]\n
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“Our dispatchers are quicker with their responses over the phone, which is critically important when they are in the middle of guiding someone through CPR or giving instructions for emergency first aid.”<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text]\"\"John Ouillette<\/strong>
\nLieutenant, Northbridge Police Department, MA[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729539522181-1″ tab_id=”1729539522181-10″ title=”Item”][vc_column_text]\n
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“The flexible scripts gives us the ability to hone in on the information we need to swiftly and precisely gather dispatch assistance. It was one of the biggest selling points for us\u2014being freed from regimented questioning.”<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text]\"\"Curtis Yasm
\n<\/strong>911 Communications Director, LaSalle County Sheriff’s Office, IL[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729539522193-1″ tab_id=”1729539522193-1″ title=”Item”][vc_column_text]\n
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“Total Response is a one-stop shop. We process the police calls, the fire calls, and the medical calls all from inside one piece of software.<\/span>“<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text]\"\"Dan Bellesfield<\/strong>
\nDirector of Operations, Lehigh County \u00a0911, PA<\/span>[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729539522207-8″ tab_id=”1729539522207-7″ title=”Item”][vc_column_text]\n
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“Some of the other improvements have been in our increased numbers in identifying and starting CPR, especially for infants. Before Total Response, there was no counter in the old system for infant CPR which has to be done at a faster rate than for a child or adult. The counter is there and so we\u2019re seeing those numbers trend upward as well.”<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text]\"\"Heather McGaffin<\/strong>
\nDirector, Office of Unified Communications[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729539522216-2″ tab_id=”1729539522216-3″ title=”Item”][vc_column_text]\n
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“Working with Total Response on customizing our protocols was the easiest and seriously most fun I could have imagined!”<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text]\"\"Elgin Police Department, IL[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729539522229-9″ tab_id=”1729539522230-0″ title=”Item”][vc_column_text]\n
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“Total Response helps our dispatchers provide a sense of calm and clarity in the middle of a very stressful situation. When you\u2019re in a high-stress situation, all of the information is at your fingertips.”<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text]\"\"Rae Leonard
\n<\/strong>Telecommunicator, Northbridge Police Department, MA[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729539522243-6″ tab_id=”1729539522243-10″ title=”Item”][vc_column_text]\n
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“We like that the Total Response online training is available to all of our people for just an annual fee. We don\u2019t have to get a new license every time a telecommunicator wants to take a continuing education course. This makes it easier for everyone to grow in this very important field.”<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text]\"\"Curtis Yasm
\n<\/strong>911 Communications Director, LaSalle County Sheriff’s Office, IL[\/vc_column_text][\/item][\/carousel][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” bg_color=”#ffffff” scene_position=”center” top_padding=”80″ bottom_padding=”25″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” color_overlay=”#ffffff” color_overlay_2=”rgba(255,255,255,0.77)” overlay_strength=”1″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3\/5″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-left” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”The Total Response Difference” font_container=”tag:h2|font_size:40|text_align:left|color:%230c3455|line_height:1.1″ use_theme_fonts=”yes” css=”.vc_custom_1713449410838{margin-bottom: 25px !important;}”][vc_custom_heading text=”MEETS INDUSTRY STANDARDS” font_container=”tag:h3|font_size:22|text_align:left|color:%23dd3333|line_height:1.1″ use_theme_fonts=”yes” css_animation=”fadeIn” css=”.vc_custom_1697218487889{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 30px !important;padding-bottom: 15px !important;}”][vc_column_text css=”.vc_custom_1697554828046{padding-right: px !important;}”]\n