{"id":421,"date":"2021-08-03T11:50:52","date_gmt":"2021-08-03T11:50:52","guid":{"rendered":"\/?page_id=421"},"modified":"2024-10-21T19:58:58","modified_gmt":"2024-10-21T19:58:58","slug":"about-us","status":"publish","type":"page","link":"https:\/\/totalresponse.com\/company\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#00529b&#8221; bg_image=&#8221;440&#8243; bg_position=&#8221;left top&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; full_height=&#8221;yes&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; enable_gradient=&#8221;true&#8221; color_overlay=&#8221;#0c3455&#8243; color_overlay_2=&#8221;rgba(218,33,40,0.65)&#8221; overlay_strength=&#8221;1&#8243; gradient_direction=&#8221;left_t_to_right_b&#8221; shape_divider_position=&#8221;bottom&#8221; shape_divider_height=&#8221;350&#8243; bg_image_animation=&#8221;fade-in&#8221; parallax_bg=&#8221;true&#8221; parallax_bg_speed=&#8221;medium_fast&#8221; shape_type=&#8221;tilt_alt&#8221; gradient_type=&#8221;default&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text el_class=&#8221;home-text-blue-saturated&#8221;]\n<h2>OUR MISSION<\/h2>\n[\/vc_column_text][vc_custom_heading text=&#8221;Breathing new life into public safety, we transform chaos into clarity and information into action.<br \/>\nFrom the phone line to the front line.<br \/>\nEvery call. Every time.&#8221; font_container=&#8221;tag:h2|font_size:40|text_align:left|line_height:1.3&#8243; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#231f20&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;112&#8243; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;112&#8243; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; enable_gradient=&#8221;true&#8221; color_overlay=&#8221;#da3138&#8243; color_overlay_2=&#8221;rgba(234,51,112,0.77)&#8221; overlay_strength=&#8221;1&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-left&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;OUR STORY&#8221; font_container=&#8221;tag:h3|text_align:left|color:rgba(255%2C255%2C255%2C0.75)&#8221; use_theme_fonts=&#8221;yes&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;4&#8243;][vc_custom_heading text=&#8221;Our story goes back over four decades to a night when our founder, a state trooper, realized the critical impact of an unasked question. Fueled by the urgency of seconds that could mean the difference between life and death, Total Response was born.&#8221; font_container=&#8221;tag:p|font_size:20|text_align:left|line_height:1.5&#8243; google_fonts=&#8221;font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal&#8221;][vc_custom_heading text=&#8221;We\u2019re not just a witness to the history of 911; we helped write it.&#8221; font_container=&#8221;tag:p|font_size:22|text_align:left|line_height:1.5&#8243; google_fonts=&#8221;font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:600%20bold%20regular%3A600%3Anormal&#8221;][vc_custom_heading text=&#8221;As the architects of police and fire dispatch protocols, we were the first to craft pre-arrival instructions that paved the way for the evolution of emergency call handling. Combined with EMD protocols, our decision support system transforms information into action, supporting call handlers and protecting responders. Every call. Every time.&#8221; font_container=&#8221;tag:p|font_size:20|text_align:left|line_height:1.5&#8243; google_fonts=&#8221;font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal&#8221; css=&#8221;.vc_custom_1708015968799{margin-top: -20px !important;}&#8221;][vc_custom_heading text=&#8221;We&#8217;ve equipped more than half a million professionals worldwide with the tools they need to serve their communities. Our training platform continues to be an ever-evolving gold standard.&#8221; font_container=&#8221;tag:p|font_size:20|text_align:left|line_height:1.5&#8243; google_fonts=&#8221;font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal&#8221; css=&#8221;.vc_custom_1708015982080{margin-top: -20px !important;}&#8221;][vc_custom_heading text=&#8221;Every second has a profound impact.&#8221; font_container=&#8221;tag:p|font_size:22|text_align:left|line_height:1.5&#8243; google_fonts=&#8221;font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:600%20bold%20regular%3A600%3Anormal&#8221;][vc_custom_heading text=&#8221;Every protocol, procedure and course crafted is a symphony of precision echoing the belief that seconds save lives. Like 911, our tools are not static. Regular updates and innovations keep our platform at the forefront of technology, ensuring that emergency responders always have access to the latest and most effective resources.&#8221; font_container=&#8221;tag:p|font_size:20|text_align:left|line_height:1.5&#8243; google_fonts=&#8221;font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal&#8221; css=&#8221;.vc_custom_1708015612934{margin-top: -20px !important;}&#8221;][vc_custom_heading text=&#8221;Founded by the frontline, powered by passion and expertise, we\u2019re your partner at the intersection of technology and empathy that trusts, supports, and enhances the capabilities of those who answer the call.&#8221; font_container=&#8221;tag:p|font_size:20|text_align:left|line_height:1.5&#8243; google_fonts=&#8221;font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal&#8221; css=&#8221;.vc_custom_1708015886117{margin-top: -20px !important;}&#8221;][vc_custom_heading text=&#8221;For us, it\u2019s not just a business; it\u2019s a promise to make 911 better.&#8221; font_container=&#8221;tag:p|font_size:22|text_align:left|line_height:1.5&#8243; google_fonts=&#8221;font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:600%20bold%20regular%3A600%3Anormal&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;4&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#231f20&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;84&#8243; bottom_padding=&#8221;84&#8243; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; enable_gradient=&#8221;true&#8221; color_overlay=&#8221;rgba(0,82,155,0.47)&#8221; color_overlay_2=&#8221;#231f20&#8243; overlay_strength=&#8221;1&#8243; gradient_direction=&#8221;left_b_to_right_t&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Turning information into action.&#8221; font_container=&#8221;tag:h2|font_size:48|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;54&#8243;][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;reveal-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;People&#8221; font_container=&#8221;tag:h3|font_size:36|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;4&#8243;][vc_column_text max_width=&#8221;340&#8243;]We empower the backbone of 911. With Site Licensed Training,\u00a0you decide what courses, what certifications, how often, and how many times you want your staff to train.[\/vc_column_text][nectar_btn size=&#8221;medium&#8221; button_style=&#8221;see-through-2&#8243; color_override=&#8221;#ffffff&#8221; hover_color_override=&#8221;#da3138&#8243; hover_text_color_override=&#8221;#ffffff&#8221; icon_family=&#8221;none&#8221; text=&#8221;Learn more&#8221; url=&#8221;https:\/\/totalresponse.com\/product\/site-licensed-training\/&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;reveal-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; delay=&#8221;100&#8243;][vc_custom_heading text=&#8221;Process&#8221; font_container=&#8221;tag:h3|font_size:36|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;4&#8243;][vc_column_text max_width=&#8221;340&#8243;]Our patented approach to emergency call handling ensures every call gets your all, and helps your agency meet accepted industry standards.[\/vc_column_text][nectar_btn size=&#8221;medium&#8221; button_style=&#8221;see-through-2&#8243; color_override=&#8221;#ffffff&#8221; hover_color_override=&#8221;#da3138&#8243; hover_text_color_override=&#8221;#ffffff&#8221; icon_family=&#8221;none&#8221; text=&#8221;Learn more&#8221; url=&#8221;https:\/\/totalresponse.com\/industry-standards\/&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;reveal-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; delay=&#8221;200&#8243;][vc_custom_heading text=&#8221;Technology&#8221; font_container=&#8221;tag:h3|font_size:36|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;4&#8243;][vc_column_text max_width=&#8221;340&#8243;]Best of breed software plus interfaces to 40+ CADs equals a smarter response. Real-time information for every call takes the guess work out of call handling.[\/vc_column_text][nectar_btn size=&#8221;medium&#8221; button_style=&#8221;see-through-2&#8243; color_override=&#8221;#ffffff&#8221; hover_color_override=&#8221;#da3138&#8243; hover_text_color_override=&#8221;#ffffff&#8221; icon_family=&#8221;none&#8221; text=&#8221;Learn more&#8221; url=&#8221;https:\/\/totalresponse.com\/streamlined-cad-interface\/&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#efefef&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;96&#8243; bottom_padding=&#8221;32&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-15-percent&#8221; column_padding_tablet=&#8221;no-extra-padding&#8221; column_padding_phone=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;left-right&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;reveal-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; delay=&#8221;400&#8243;][vc_custom_heading text=&#8221;Total Response speaks your language.&#8221; font_container=&#8221;tag:h2|font_size:48|text_align:center|color:%230c3455&#8243; use_theme_fonts=&#8221;yes&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;32&#8243;][vc_custom_heading text=&#8221;Emergency call handling is multi-dimensional and diverse in nature. Every call is unique, and every call deserves a consistent and effective response regardless of the call type or call taker. 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