{"id":716,"date":"2021-08-05T12:31:03","date_gmt":"2021-08-05T12:31:03","guid":{"rendered":"\/?p=716"},"modified":"2021-08-27T09:34:21","modified_gmt":"2021-08-27T09:34:21","slug":"into-the-clouds","status":"publish","type":"post","link":"https:\/\/totalresponse.com\/into-the-clouds\/","title":{"rendered":"Into The Clouds"},"content":{"rendered":"

Within the past five years, it seems that you can\u2019t get through advertisements about technology without reading or hearing about \u2018The Cloud.\u2019 And although it\u2019s prevalent in our everyday life, many people are uneasy around any bit of technology that comes with the term \u2018Cloud\u2019 because they fear various data breaches and losing private or sensitive information. The problem is that many people don\u2019t have a great understanding of what \u2018The Cloud\u2019 is or of its capabilities. So, what is The Cloud, and how can it help public safety and an emergency call center?<\/p>\n

Put simply, \u2018The Cloud\u2019 gives a user the ability to access data or various programs without them being on a local server or hard drive. If you are using Facebook, Netflix, Amazon, or even Gmail, you are already accessing information through The Cloud. This is why you can open any browser like Chrome or Explorer, see your current information on these programs, and make changes regardless of where you are. Cloud-based services have been around a very long time, with the term being coined in 1996<\/a>, and will be around for as long as we are alive. When you break it down like this, it is far less scary and nefarious because it is so prevalent in so many applications or services we are already using.<\/p>\n

Because agencies handle such sensitive information and data, security issues or fear of security issues are at the forefront of the IT department\u2019s brain. It is probably one of the top reasons agencies are reluctant to switch some of their programs off-site and cloud-based. The is a valid concern, especially within their field, but companies are at more risk for a data breach within their internal servers than cloud-based. Based on a study by Gartner<\/a>, \u201cThrough 2020, public cloud infrastructure as a service (IaaS) workloads will suffer at least 60% fewer security incidents than those in traditional data centers.\u201d The reason for this is that cloud providers specialize in keeping your data safe. A small business with its own internal server focuses on many different moving parts within the company; they focus on data and storing data safely. Their business depends on that.<\/p>\n

So, what are some of the benefits of cloud-based services within the 911 industry?<\/p>\n