{"id":9,"date":"2021-07-22T13:42:13","date_gmt":"2021-07-22T13:42:13","guid":{"rendered":"\/?page_id=9"},"modified":"2024-10-20T13:27:07","modified_gmt":"2024-10-20T13:27:07","slug":"home-test","status":"publish","type":"page","link":"https:\/\/totalresponse.com\/","title":{"rendered":"Home"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#da3138″ bg_image=”2060″ bg_position=”center center” background_image_loading=”default” bg_repeat=”no-repeat” full_height=”yes” video_bg=”use_video” enable_video_color_overlay=”true” video_overlay_color=”rgba(0,82,155,0.16)” video_mp4=”\/wp-content\/uploads\/2021\/07\/pexels-ron-lach-8682325.mp4″ background_video_loading=”default” scene_position=”center” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” enable_gradient=”true” color_overlay=”rgba(218,33,40,0.64)” color_overlay_2=”#0a0a0a” overlay_strength=”1″ gradient_direction=”left_to_right” shape_divider_position=”bottom” shape_divider_height=”350″ bg_image_animation=”fade-in” parallax_bg=”true” parallax_bg_speed=”medium_fast” shape_type=”tilt_alt” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][carousel script=”owl_carousel” desktop_cols=”1″ desktop_small_cols=”1″ tablet_cols=”1″ mobile_cols=”1″ column_padding=”0″ loop=”true” enable_animation=”true” autorotate=”true” autorotate_type=”default”][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729430780740-4″ tab_id=”1729430780741-8″ title=”Item”][vc_column_text el_class=”home-text-blue-saturated”]\n

More <\/span> consistent call taking.<\/h1>\n[\/vc_column_text][vc_column_text el_class=”lead” max_width=”540″]Standardize questioning on every emergency call.[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729430780763-7″ tab_id=”1729430780763-10″ title=”Item”][vc_column_text el_class=”home-text-blue-saturated”]\n

Faster <\/span> response times.<\/h1>\n[\/vc_column_text][vc_column_text el_class=”lead” max_width=”460″]Help begins when the call is made.[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729430780773-5″ tab_id=”1729430780774-1″ title=”Item”][vc_column_text el_class=”home-text-blue-saturated”]\n

Improved <\/span> caller and\u00a0responder safety.<\/h1>\n[\/vc_column_text][vc_column_text max_width=”460″ el_class=”lead”]Pre-arrival instructions focused on\u00a0scene safety and evidence preservation.[\/vc_column_text][\/item][\/carousel][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”800″][nectar_cta btn_style=”basic” heading_tag=”h4″ button_color=”extra-color-1″ button_color_hover=”#ffffff” text_color_hover=”#da2128″ button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” constrain_group_3=”yes” constrain_group_4=”yes” display=”block” display_tablet=”inherit” display_phone=”inherit” icon_family=”none” link_text=”Get Started” url=”\/request-demo\/” margin_top=”30″ padding_top=”20″ padding_bottom=”20″ padding_left=”32″ padding_right=”32″][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#231f20″ scene_position=”center” top_padding=”112″ constrain_group_1=”yes” bottom_padding=”112″ text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Reimagine the potential of your 911 center.” font_container=”tag:h2|font_size:48|text_align:center|color:%23ffffff|line_height:1.5″ google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:600%20bold%20regular%3A600%3Anormal” el_class=”h2″][vc_custom_heading text=”Gain meaningful and actionable insight that drives improvement.” font_container=”tag:h4|font_size:32|text_align:center|line_height:1.5″ google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” el_class=”h4″][divider line_type=”No Line” custom_height=”72″][vc_row_inner equal_height=”yes” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” bottom_margin_phone=”64″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”reveal-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”GREATER CALL CONSISTENCY” font_container=”tag:h4|text_align:left|color:%23da2128″ use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”4″][vc_custom_heading text=”Optimized CAD Interfaces” font_container=”tag:h3|font_size:32|text_align:left|color:%23ffffff” use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”4″][vc_column_text]Total Response interfaces with over 40 CAD systems to electronically transfer vital and real-time call details to responders enroute.
\n<\/span><\/span>[\/vc_column_text][nectar_btn size=”medium” button_style=”see-through-2″ color_override=”#ffffff” hover_color_override=”#da3138″ hover_text_color_override=”#ffffff” icon_family=”none” text=”Learn more” url=”https:\/\/totalresponse.com\/streamlined-cad-interface\/”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”reveal-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”200″][vc_custom_heading text=”FOCUS ON WHAT MATTERS” font_container=”tag:h4|text_align:left|color:%23da2128″ use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”4″][vc_custom_heading text=”Unlimited Access to Self-Paced Training” font_container=”tag:h3|font_size:32|text_align:left|color:%23ffffff” use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”4″][vc_column_text]Our new Site Licensed Training portfolio includes unrestricted access to Total Response software, certification and continuing education training in an online, self-paced format. More than 30 courses![\/vc_column_text][nectar_btn size=”medium” button_style=”see-through-2″ color_override=”#ffffff” hover_color_override=”#da3138″ hover_text_color_override=”#ffffff” icon_family=”none” text=”Learn more” url=”https:\/\/totalresponse.com\/product\/site-licensed-training\/”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” bottom_margin_tablet=”48″ bottom_margin_phone=”64″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”reveal-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”100″][vc_custom_heading text=”BENCHMARKS & ASSESSMENTS” font_container=”tag:h4|text_align:left|color:%23da2128″ use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”4″][vc_custom_heading text=”Quality Analytics” font_container=”tag:h3|font_size:32|text_align:left|color:%23ffffff” use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”4″][vc_column_text]Real-time monitoring,\u00a0messaging and dashboards\u00a0provide instant access to\u00a0performance metrics and\u00a0operating standards.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”50″ bottom_padding=”25″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][carousel script=”owl_carousel” desktop_cols=”1″ desktop_small_cols=”1″ tablet_cols=”1″ mobile_cols=”1″ column_padding=”0″ loop=”true” enable_animation=”true” autorotate=”true” autorotate_type=”default” autorotation_speed=”8000″][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729430781076-4″ tab_id=”1729430781076-9″ title=”Item”][vc_column_text el_class=”home-text-blue-saturated”]\n
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“There are several instances where things have been identified where maybe without Total Response they wouldn\u2019t have been. The call taker did an absolutely great job and we were able to identify a stroke because of how the call taker asked and how the caller answered the questions.”<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text el_class=”lead”]\"\"Heather McGaffin<\/strong>
\nDirector, Office of Unified Communications[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729430781101-3″ tab_id=”1729430781101-5″ title=”Item”][vc_column_text el_class=”home-text-blue-saturated”]\n
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“Our dispatchers are quicker with their responses over the phone, which is critically important when they are in the middle of guiding someone through CPR or giving instructions for emergency first aid.”<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text el_class=”lead”]\"\"John Ouillette<\/strong>
\nLieutenant, Northbridge Police Department, MA[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729430781120-5″ tab_id=”1729430781121-3″ title=”Item”][vc_column_text el_class=”home-text-blue-saturated”]\n
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“The flexible scripts gives us the ability to hone in on the information we need to swiftly and precisely gather dispatch assistance. It was one of the biggest selling points for us\u2014being freed from regimented questioning.”<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text el_class=”lead”]\"\"Curtis Yasm
\n<\/strong>911 Communications Director, LaSalle County Sheriff’s Office, IL[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729430781134-3″ tab_id=”1729430781134-2″ title=”Item”][vc_column_text el_class=”home-text-blue-saturated”]\n
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“Total Response is a one-stop shop. We process the police calls, the fire calls, and the medical calls all from inside one piece of software.<\/span>“<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text el_class=”lead”]\"\"Dan Bellesfield<\/strong>
\nDirector of Operations, Lehigh County \u00a0911, PA<\/span>[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729430781156-7″ tab_id=”1729430781156-10″ title=”Item”][vc_column_text el_class=”home-text-blue-saturated”]\n
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“Working with Total Response on customizing our protocols was the easiest and seriously most fun I could have imagined!”<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text el_class=”lead”]\"\"Elgin Police Department, IL[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729430781168-3″ tab_id=”1729430781168-4″ title=”Item”][vc_column_text el_class=”home-text-blue-saturated”]\n
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“Some of the other improvements have been in our increased numbers in identifying and starting CPR, especially for infants. Before Total Response, there was no counter in the old system for infant CPR which has to be done at a faster rate than for a child or adult. The counter is there and so we\u2019re seeing those numbers trend upward as well.”<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text el_class=”lead”]\"\"Heather McGaffin<\/strong>
\nDirector, Office of Unified Communications[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729430781185-4″ tab_id=”1729430781185-1″ title=”Item”][vc_column_text el_class=”home-text-blue-saturated”]\n
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“Total Response helps our dispatchers provide a sense of calm and clarity in the middle of a very stressful situation. When you\u2019re in a high-stress situation, all of the information is at your fingertips.”<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text el_class=”lead”]\"\"Rae Leonard
\n<\/strong>Telecommunicator, Northbridge Police Department, MA[\/vc_column_text][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1729430781216-5″ tab_id=”1729430781216-4″ title=”Item”][vc_column_text el_class=”home-text-blue-saturated”]\n
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“We like that the Total Response online training is available to all of our people for just an annual fee. We don\u2019t have to get a new license every time a telecommunicator wants to take a continuing education course. This makes it easier for everyone to grow in this very important field.”<\/h3>\n<\/blockquote>\n[\/vc_column_text][vc_column_text el_class=”lead”]\"\"Curtis Yasm
\n<\/strong>911 Communications Director, LaSalle County Sheriff’s Office, IL[\/vc_column_text][\/item][\/carousel][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”50″ constrain_group_1=”yes” bottom_padding=”50″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” 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safety, better preserve evidence, and mitigate risk.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”6\/12″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”reveal-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”100″ offset=”vc_col-md-offset-1″ column_padding_type=”default” 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gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Turning information into action.” font_container=”tag:h2|font_size:48|text_align:center” use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”54″][vc_row_inner equal_height=”yes” column_margin=”default” 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With Site Licensed Training,\u00a0you decide what courses, what certifications, how often, and how many times you want your staff to train.[\/vc_column_text][nectar_btn size=”medium” button_style=”see-through-2″ color_override=”#ffffff” hover_color_override=”#da3138″ hover_text_color_override=”#ffffff” icon_family=”none” text=”Learn more” url=”https:\/\/totalresponse.com\/product\/site-licensed-training\/”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”reveal-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”100″][vc_custom_heading text=”Process” font_container=”tag:h3|font_size:36|text_align:left” use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”4″][vc_column_text max_width=”340″]Our patented approach to emergency call handling ensures every call gets your all, and helps your agency meet accepted industry standards.[\/vc_column_text][nectar_btn size=”medium” button_style=”see-through-2″ color_override=”#ffffff” hover_color_override=”#da3138″ hover_text_color_override=”#ffffff” icon_family=”none” text=”Learn more” url=”https:\/\/totalresponse.com\/industry-standards\/”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”reveal-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”200″][vc_custom_heading text=”Technology” font_container=”tag:h3|font_size:36|text_align:left” use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”4″][vc_column_text max_width=”340″]Best of breed software plus interfaces to 40+ CADs equals a smarter response. Real-time information for every call takes the guess work out of call handling.[\/vc_column_text][nectar_btn size=”medium” button_style=”see-through-2″ color_override=”#ffffff” hover_color_override=”#da3138″ hover_text_color_override=”#ffffff” icon_family=”none” text=”Learn more” url=”https:\/\/totalresponse.com\/streamlined-cad-interface\/”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#231f20″ scene_position=”center” top_padding=”64″ bottom_padding=”80″ text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” enable_shape_divider=”true” shape_divider_color=”#f0f0f0″ shape_divider_position=”bottom” shape_divider_height=”132px” bg_image_animation=”none” shape_type=”straight_section” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” translate_y=”-50%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”padding-20-percent” column_padding_tablet=”no-extra-padding” column_padding_phone=”no-extra-padding” column_padding_position=”left-right” top_margin=”0″ bottom_margin=”0″ column_element_direction_desktop=”default” column_element_spacing=”0px” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” font_color=”#ffffff” column_shadow=”x_large_depth” column_border_radius=”20px” column_link_target=”_self” overflow=”visible” enable_gradient=”true” color_overlay=”#d82051″ color_overlay_2=”#da3138″ gradient_direction=”left_b_to_right_t” overlay_strength=”1″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”flip-in-vertical” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][divider line_type=”No Line” custom_height=”80″][vc_custom_heading text=”Take a fresh look at your
\nemergency call handling.” font_container=”tag:h2|font_size:48|text_align:center” use_theme_fonts=”yes” css_animation=”fadeIn”][divider line_type=”No Line” custom_height=”32″][nectar_cta btn_style=”basic” heading_tag=”h4″ button_color=”default” button_color_hover=”#ffffff” text_color=”#ffffff” text_color_hover=”#da2128″ button_border_color=”#ffffff” button_border_thickness=”2px” link_type=”regular” alignment=”center” alignment_tablet=”default” alignment_phone=”default” constrain_group_3=”yes” constrain_group_4=”yes” display=”block” display_tablet=”inherit” display_phone=”inherit” icon_family=”none” link_text=”REQUEST DEMO” url=”\/request-demo\/” margin_top=”30″ padding_top=”20″ padding_bottom=”20″ padding_left=”32″ padding_right=”32″][divider line_type=”No Line” custom_height=”80″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” 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image_url=”2716″ image_size=”full” animation_type=”entrance” animation=”Fade In From Right” animation_easing=”default” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”padding-10-percent” column_padding_tablet=”no-extra-padding” column_padding_phone=”no-extra-padding” column_padding_position=”right” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” 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row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”padding-10-percent” column_padding_tablet=”no-extra-padding” column_padding_phone=”no-extra-padding” column_padding_position=”right” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-left” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”REAL-TIME MONITORING TOOLS” font_container=”tag:h4|text_align:left|color:%23da2128″ use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”4″][vc_custom_heading text=”Instant access to performance metrics.” font_container=”tag:h2|font_size:48|text_align:left|color:%23ffffff” use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”16″][vc_column_text css_animation=”none”]Hone your center\u2019s performance with\u00a0real-time call monitoring, messaging,\u00a0and dashboard analytics.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ 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animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”padding-10-percent” column_padding_tablet=”no-extra-padding” column_padding_phone=”no-extra-padding” column_padding_position=”right” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-right” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”QUALITY ASSURANCE ASSESSMENTS” font_container=”tag:h4|text_align:left|color:%23da2128″ use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”4″][vc_custom_heading text=”Objective feedback and measurable results.” font_container=”tag:h2|font_size:48|text_align:left” use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”16″][vc_column_text]QA standards and metrics to score any\u00a0call and gauge the effectiveness of your\u00a0people and your protocols.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” top_padding=”32″ constrain_group_1=”yes” bottom_padding=”32″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” 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font_container=”tag:h4|text_align:left|color:%23da2128″ use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”4″][vc_custom_heading text=”Adapt protocols to meet your needs.” font_container=”tag:h2|font_size:48|text_align:left” use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”16″][vc_column_text]Modify ours or create your own call\u00a0handling protocols based on your local\u00a0requirements and SOP\u2019s.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” 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80+ integrated protocols<\/h3>\n

It\u2019s not just about EMD. Scene specific questions and PAI\u2019s for more than 80 police, fire, and emergency medical dispatch incidents ensure consistency on every call for help.[\/nectar_flip_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” el_class=”flip-box-column” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_flip_box bg_color=”#f9f9f9″ text_color=”dark” icon_color=”accent-color” image_url_2=”431″ bg_color_2=”#0c3455″ text_color_2=”light” h_text_align=”center” v_text_align=”center” image_loading=”default” flip_direction=”horizontal-to-left” front_content=”One proven call handling formula” icon_fontawesome=”fa fa-phone-square” min_height=”450″]\n

One proven call handling formula<\/h3>\n

Intuitive and flexible questions and pre-arrival instructions equate to objective dispatch recommendations and empower call takers to make informed, outcome driven decisions.[\/nectar_flip_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” el_class=”flip-box-column” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_flip_box bg_color=”#f9f9f9″ text_color=”dark” icon_color=”accent-color” image_url_2=”431″ bg_color_2=”#0c3455″ text_color_2=”light” h_text_align=”center” v_text_align=”center” image_loading=”default” flip_direction=”horizontal-to-left” front_content=”Modify or build custom protocols” icon_fontawesome=”fa fa-comments-o” min_height=”450″]\n

Modify or build custom protocols<\/h3>\n

Harmonize protocols with agency capabilities to establish greater call handling consistency,\u00a0improve morale, better protect callers and responders, and mitigate liability.[\/nectar_flip_box][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” el_class=”flip-box-column” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_flip_box bg_color=”#f9f9f9″ text_color=”dark” icon_color=”accent-color” image_url_2=”431″ bg_color_2=”#0c3455″ text_color_2=”light” h_text_align=”center” v_text_align=”center” image_loading=”default” flip_direction=”horizontal-to-left” front_content=”Scene safety and evidence preservation” icon_fontawesome=”fa fa-search” min_height=”450″]\n

Scene safety and evidence preservation<\/h3>\n

After 38 years and 360,000+ professionals trained, we\u2019ve learned a thing or two. Every protocol\u00a0is focused on protecting callers and responders while preserving scene conditions.[\/nectar_flip_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” el_class=”flip-box-column” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_flip_box bg_color=”#f9f9f9″ text_color=”dark” icon_color=”accent-color” image_url_2=”431″ bg_color_2=”#0c3455″ text_color_2=”light” h_text_align=”center” v_text_align=”center” image_loading=”default” flip_direction=”horizontal-to-left” front_content=”Instant updates to responders enroute” icon_fontawesome=”fa fa-street-view” min_height=”450″]\n

Instant updates to responders enroute<\/h3>\n

Seamlessly transfer information from Total Response to CAD in real-time to give responders\u00a0unrivaled insight into scene conditions prior to their arrival on scene.[\/nectar_flip_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” el_class=”flip-box-column” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_flip_box bg_color=”#f9f9f9″ text_color=”dark” icon_color=”accent-color” image_url_2=”431″ bg_color_2=”#0c3455″ text_color_2=”light” h_text_align=”center” v_text_align=”center” image_loading=”default” flip_direction=”horizontal-to-left” front_content=”Real-time and retrospective analytics” icon_fontawesome=”fa fa-clock-o” min_height=”450″]\n

Real-time and retrospective analytics<\/h3>\n

Systems that cannot be measured cannot be optimized. Real-time monitoring, retrospective\u00a0analysis and performance metrics provide unsurpassed insights and a more responsive center.[\/nectar_flip_box][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”886″ bg_position=”left center” background_image_loading=”default” bg_repeat=”no-repeat” video_bg=”use_video” video_mp4=”\/wp-content\/uploads\/2021\/08\/because-every-call-deserves-you-all.mp4″ background_video_loading=”default” scene_position=”center” top_padding=”7%” bottom_padding=”7%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” enable_gradient=”true” color_overlay=”rgba(12,52,85,0.69)” color_overlay_2=”#da2128″ overlay_strength=”0.95″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Every call.
\nEvery time.” font_container=”tag:h2|font_size:66|text_align:right|line_height:1″ use_theme_fonts=”yes”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_global_section id=”672″][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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